How might we help students land at their dream school?

School Apply helps students find, compare, select and apply to any school or program in the world through one-on-one consultation and support. It makes decision making easier by matching students with academic programs most relevant to their needs, interests and aspirations.

MY ROLE

Product Strategy
Sketching

Wireframing
Screen Flows
Visual Design
Interaction Design

PLATFORMS

Desktop, Mobile web

YEAR

2017

Goal

School Apply wanted to better understand the various UX issues on their existing website to improve funnel conversion and establish their presence as a market leader in educational consultancy. I reviewed the student journey map and formulated various interaction flows to deliver upon their business KPIs and goals. This was achieved through user testing and studying various metrics (user entry, engagement and exit points) on the website resulting in rich insights into usability issues and user behavior.

Note: Full case study coming soon.

school-apply-mockup

MAPPING OUT THE STUDENT EXPERIENCE

Student Journey Map – Sheet1_Page_1

INTENT BASED FLOWS

Flow

FUNNEL CONVERSION

5 – School_Profile
6 – School_Profile_Degree
7 – School_Name_Discipline
8 – Eligibility_Education
9 – Eligibility_Tests
10 – Eligibility_Discipline
11 – Eligibility_Score
12 – Score_Save
13 – Score_Save_Tooltip

(Some wireframes from the interaction flow)

REFINED SEARCH EXPERIENCE

1 – Search Mobile
2 – Search Mobile
3 – Search Mobile
4 – Search Mobile
5 – Search Mobile
6 – Search Mobile
2 – Student Profile Mobile
3 – Student Profile Mobile
4 – Student Profile Mobile
5 – Student Profile Mobile
6 – Student Profile Mobile
7 – Student Profile Mobile

STUDENT PROFILES

2B – Student Profile Copy
3B – Student Profile
1 – Student Profile Mobile
9 – Student Profile Mobile
11 – Student Profile Mobile
12 – Student Profile Mobile
13 – Student Profile Mobile
14 – Student Profile Mobile

But wait, there's more...

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ABDUS SALAM

Product Designer
from Lahore, currently based in San Francisco

Get in touch

abdussalam.rafiq@gmail.com
(650) 750-4180

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Abdus Salam